About RKS Sales
RKS Sales is a well established importer, wholesaler and
distributor of auto parts. They service industrial clients,
vehicle manufacturers, and the auto electrical industries.
The team at RKS Sales is committed to offering their
customers exceptional sales & technical service, and
industry-leading order turnaround.
Sourced from leading manufacturers and suppliers, they
carry over 20,000 SKUs to meet the ongoing needs of
Australian and international customers.
Summary
RKS Sales contacted Accel IT needing a solution that would improve their IT systems’ reliability and performance, and that would allow for future growth.
Accel IT implemented a range of changes that made dramatic improvements including:
- Increased system performance and reliability
- Improved transparency of IT systems
- Clearer backup and recovery procedures
Project Scope
- Upgrade servers
- Improve network speeds
- Migrate SIP PBX to NBN
- Add redundancy to servers
- Migrate email to Office 365
- Add offsite backups
"We are thrilled with the outcomes that Accel IT has achieved. They made each step in our IT uplift project easy and clear. Each item was delivered as promised, and there were no surprise costs or charges."
- Steven Sojka, Director
Challenges
Solutions
The first part of upgrading RKS Sales existing infrastructure was migrating active directory, exchange
on-premises, and SQL Server data from the old physical server to the new VM environment.
Once the new server was successfully migrated, we launched our AccelMSP+ management and monitoring software across the entire network through the server. This allowed us to identify issues such as hard drive failure, abnormal temperatures, and devices that are critically outdated.
Results
There were a lot of moving parts in this project, and Accel IT delivered everything on time. Network bottlenecks were identified and addressed, software has been successfully migrated, all outdated machines were upgraded, network security has been tightened, and many other improvements applied.
Accel IT provides ongoing managed services to RKS Sales, supporting all staff members, servers, and network devices so that RKS Sales can just Leave IT with us
