Business VoIP Phone Services
Unlock the Potential of Business VoIP Phone Services. Elevate Your Business Communication.
No Extra Cost for Bulky Equipment
User Friendly Administrative Dashboard
Phone Auto Provision
Webphone Integrations
Fully Integrated VoIP Solution for your business
Whether you are in Melbourne or Brisbane, Accel IT has got you covered for all your business communication needs. We offer a range of phone system options, from traditional analog or digital setups to cutting-edge Voice over Internet Protocol (VoIP) business phones that bring a host of advanced features.
Our team of experts will help enhance your customers’ perception of your business and elevate the overall customer experience. By utilizing high-quality VoIP telephone services, powered by an Internet connection, you can revolutionize your phone network. This not only expands its capabilities but also provides accessibility, allowing you to access your telephone systems from anywhere with an internet connection. Experience the future of business communication with Accel IT’s VoIP solutions.
Included features
- Queues that will put customers on hold with customised music.
- Interactive Voice menu which can greet customers and provide options.
- Email notification for missed calls or voice mail.
- Call transfers between extensions and numbers.
- Ability to setup a conference with unlimited participants.
- Call recording feature for inbound and outbound calls.
- Configure ring groups for different phones.
- Time conditions which will divert calls based on the time.
- Call wallboard will allow you to monitor all agents.
- and much more!
Unlimited Australia
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Australian local phone number
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1x User / device license
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Unlimited local & national calls
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Unlimited Australian mobile calls
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13 / 1300 calls - 20c per call
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Internaltional calls NOT included
Unlimited Australia
-
Australian local phone number
-
1x User / device license
-
Unlimited local & national calls
-
Unlimited Australian mobile calls
-
Unlimited 13 / 1300 calls
-
Unlimited Internaltional calls
FAQ's
Can I use my active phone number with hosted PBX?
Yes, you don't have to purchase a new phone number when switching to Accel IT as your VoIP provider. Almost all Australian numbers can be ported over into our systems.
What happens if my internet goes down?
There are multiple solutions for when your internet connection goes down. For example, we can setup a call diversion to your mobile phone while you're offline.
What are the benefits of VoIP?
VoIP provides cost savings, mobility, and advanced features like call recording and video conferencing, webphone, call queues, enhancing communication and productivity.
Where is your VoIP PBX hosted?
Our VoIP servers are located in Melbourne and Sydney datacentres. So, you can be sure that your calls have low latency and remain high quality.
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