Managed IT Services
Managed IT Solutions Melbourne
What are the benefits of managed it services?
Remote monitoring and management, which is also called network management, is a service designed to help managed IT service providers in Melbourne monitor clients’ networks, endpoints, and computers.
With our remote managed it support tool, we can proactively monitor, manage your IT environment and resolve any issue that arises without disrupting your operations and user experience, this will help future proof your business from catastrophic failures.
As a trusted MSP (managed IT service provider) in Melbourne, our goal is to ensure that your business remains productive without disruptions whenever an IT issue occurs.
We use the latest industry-leading remote monitoring and management technologies to establish diagnostic protocols for your critical business IT assets. Our 24/7 active network operation centre will be notified automatically when an issue arises and take the necessary action to resolve the issue promptly.
Why choose Accel IT as your Managed IT Services Company?
As a business owner, you know how important it is to have reliable Managed IT services. Whether you need help with network security, data backups, or software updates, having a trusted managed IT service provider can make all the difference. But with so many managed service providers out there, how do you choose the right one?
At Accel IT, we believe that our dedication to quality, customer service, and innovation sets us apart from other managed IT service providers. Here are just a few reasons why you should consider choosing us as your IT services partner:
Expertise in Managed IT Solutions
Accel IT has been providing managed IT services for over a decade. Our team of experienced technicians has the skills and knowledge to handle any IT challenge that your business may face. From cybersecurity to cloud computing, we can help you stay up-to-date with the latest technology trends and best practices.
Comprehensive Managed IT Services
We offer a wide range of IT services to meet the needs of businesses of all sizes. Whether you need help with network monitoring, data backup and recovery, or software upgrades, we have the expertise to help. Plus, we can customize our services to fit your specific business needs and budget.
Exceptional Customer Managed IT Support
At Accel IT, we believe that customer service is just as important as technical expertise. Our friendly and knowledgeable support team is available 24/7 to answer your questions and provide assistance whenever you need it. We think it’s important and work hard to build lasting relationships with our clients, and we’re always here to help you succeed. We want you to see us as part of your team.
We stay on top of the latest technology trends and innovations so that we can provide our clients with the best possible service. Whether it’s cloud computing, virtualization, or cybersecurity, we use the most advanced tools and techniques to keep your business running smoothly and securely.
If you’re looking for a reliable and experienced managed IT service provider that offers comprehensive services, exceptional customer support, unlimited remote support, and cutting-edge technology, Accel IT is the right choice for your business. Contact us today to learn more about how we can help you succeed with our IT services.
Accel IQ management portal
Fixed Monthly Fee
Unlimited Remote Support
24/7 System Health Monitoring
Data Backup Management & Montioring
Patch & Update Management
Application License Management
Network Asset Management
Audit & Recommend IT Solutions
Enterprise Anti-Virus & Anti-Spam Software
What is the difference between IT support and Managed IT services?
Although they are both similar, IT support typically refers to a one-time or ad-hoc basis support.
Managed IT services, on the other hand is an on-going comprehensive form of IT support. Almost like having your own In-house IT department.
Do you have locked in contracts?
No, we believe that if a customer is unhappy with our services, they should have the right to leave.
Do you have techs offshore?
No, all of our Managed IT support techs are located in Australia.
What are your support hours?
Our Managed IT Services customer receive unlimited 24/7 support if required. Our typical sales hours are 9AM to 5:00PM.
What size businesses do you service?
A minimum of 3 staff members to a maximum of 100 staff members.
Managed IT support pricing
Managed IT support pricing can start from as little as $165 per month. This includes monitoring and management of your devices. We also provide IT security.
Can you service multiple sites across Australia?
Yes, we have the capabilities to remote and assist users anywhere in the world. All they require is to be on-boarded by our team.
What do IT managed services companies do?
An IT managed services company do a range of things listing from:
- Network monitoring and management
- Help desk and technical support
- Backup and disaster recovery
- Cloud Services
- IT Consulting
The main goal of an MSP (Managed Service Provider) is to provide businesses with reliable cost-effective IT without having to hire a full-time staff member.