About the role:
Currently we are seeking an IT Support Professional to join our team at Accel IT. This position is a permanent, full-time position which is based in Dingley Village, Melbourne.
You will be providing front line IT support to professional customers in a range of different industries.
Outline of duties and responsibilities:
The following experience will be highly regarded:
- Exceptional customer service skills
- Advanced knowledge of Windows 10/11 operating systems
- Advanced knowledge of Microsoft O365 applications
- Familiarity with Window Server management
- Device hardware and software troubleshooting experience
- Experience in hardware and software deployment
- Experience with Active Directory & AzureAD user accounts and groups management
- Intermediate network management skills
You will be able to use these skills in a remote support environment as well as on-site when necessary.
The ideal candidate’s characteristics:
- Comfortable working under pressure
- Exceptional problem-solving skills
- Self-motivated; willing to take initiative
- Polite and courteous always
Employer Benefits:
- Comfortable & flexible work environment
- Training and Education – exposure to a wide range of advanced IT systems
- Gym, table tennis & shower facilities on-site
- Easy on-site parking
If this role is of interest, please contact Naz Gassiep at [email protected] for more information.
