Business VoIP Phone Services
Unlock the Potential of Business VoIP Phone Systems. Elevate Your Business Communication.
No Extra Cost for Bulky Equipment
User Friendly Administrative Dashboard
Phone Auto Provision
Webphone Integrations
Fully Integrated Business VoIP Systems
Whether you‘re in Melbourne or Brisbane, Accel IT has you covered for all your business communications. We provide a variety of phone system options from analog or digital setups to the latest Voice over Internet Protocol (VoIP) business phones with many advanced features.
Our expert team can help elevate your customer‘s views of your business and improve the overall customer experience. By utilizing high-grade VoIP telephone services via an Internet connection, you can change your phone network, expand its capabilities, and also provide accessibility from an Internet connection at anyplace.
Included features
- Queues that will put customers on hold with customised music.
- Interactive Voice menu which can greet customers and provide options.
- Email notification for missed calls or voice mail.
- Call transfers between extensions and numbers.
- Ability to setup a conference with unlimited participants.
- Call recording feature for inbound and outbound calls.
- Configure ring groups for different phones.
- Time conditions which will divert calls based on the time.
- Call wallboard will allow you to monitor all agents.
- and much more!
VoIP Phone System Pricing and Rates
Voice Starter
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Local & National Calls - 9c per call
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Australian Mobile Calls - 5c per min
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13/1300 Calls - 25c per call
Voice Plus
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Unlimited Local & National Calls
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Unlimited Autralian Mobile Calls
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13/1300 Calls - 25c per call
Voice Unlimited
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Unlimited Local & National Calls
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Unlimited Autralian Mobile Calls
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Unlimited 13/1300 Calls
VoIP Phone FAQ's
What is VoIP phone systems, and how does it work?
VoIP, or Voice Internet Protocol, lets you place and receive calls over the internet, rather than traditional phone lines. It converts a person‘s voice into digital data, making for a cheaper, higher quality, and feature-rich communication option for your business.
Why should I choose VoIP over a traditional phone system?
There are many benefits of Business VoIP phone systems: often lower costs, much better scalability, and a larger amount of functionality such as call forwarding, voicemails delivered to email, video conferencing, and utilize a mobile app. Unlike a traditional telephone system, VoIP is flexible and based in the cloud and can be used anywhere there is connectivity to the internet.
Can I keep my existing phone number when switching to VoIP?
Yes, we offer number porting as a feature. This means you will be able to keep your existing business telephone number when transitioning to VoIP phone system. This will ensure you have a smooth transition with no interruptions to your business voice communication.
What happens if the internet goes down?
When your internet service goes down, your phone system goes down. We can provide failover options for your VoIP services, such as forwarding calls to your mobile telephone if there was an interruption in internet access, or a backup telephone line for a business phone.
Is VoIP secure for business use?
Yes! We utilise end-to-end encryption, firewalls, and multi-layer protection to help protect your VoIP communication from being eavesdropped, committed fraud, as well as any cyber threats
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