Business VoIP Phone Services

Cut costs on your business Telepone systems and switch to VoIP Phone services. Take advantage of the benefits.
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Unlock the Potential of Business VoIP Phone Services. Elevate Your Business Communication.

With Accel IT, you can enjoy standard features like auto attendant, call groups, and voicemail, or take advantage of advanced Unified Communications features such as cell phone forwarding, email integration, and call recording. Our streamlined transition to Business VoIP Phone Service ensures that you can harness these advanced features without exceeding your technology budget.

No Extra Cost for Bulky Equipment

Gone are the days of having large PBX box inside of your premises tying you down to a service provider for a minimum of 3-5 years.

User Friendly Administrative Dashboard

With a large range of features, we don't charge extra for global phone books, call parking, IVR functionality, voice to email and queues. With a HUGE range of features, contact us to find out more!

Phone Auto Provision

Our system is compatible with all Yealink IP handsets. It's easy to set up your phone using our cloud PBX graphical web portal. Just choose your phone model, enter its unique MAC address, and the system will automatically configure your phone.
smartphone

Webphone Integrations

Now featuring an online portal to make and receive calls with no too have physical hardware. Take calls from anywhere in the world. All you need is an internet connection and a laptop.

Fully Integrated VoIP Solution for your business

Whether you are in Melbourne or Brisbane, Accel IT has got you covered for all your business communication needs. We offer a range of phone system options, from traditional analog or digital setups to cutting-edge Voice over Internet Protocol (VoIP) business phones that bring a host of advanced features.

Our team of experts will help enhance your customers’ perception of your business and elevate the overall customer experience. By utilizing high-quality VoIP telephone services, powered by an Internet connection, you can revolutionize your phone network. This not only expands its capabilities but also provides accessibility, allowing you to access your telephone systems from anywhere with an internet connection. Experience the future of business communication with Accel IT’s VoIP solutions.

Included features

  • Queues that will put customers on hold with customised music.
  • Interactive Voice menu which can greet customers and provide options.
  • Email notification for missed calls or voice mail.
  • Call transfers between extensions and numbers.
  • Ability to setup a conference with unlimited participants.
  • Call recording feature for inbound and outbound calls.
  • Configure ring groups for different phones.
  • Time conditions which will divert calls based on the time.
  • Call wallboard will allow you to monitor all agents.
  • and much more!

VoIP Phone FAQ's

VoIP (Voice over Internet Protocol) allows you to make and receive phone calls over the internet instead of traditional phone lines. It converts voice signals into digital data, providing cost-effective, high-quality, and feature-rich communication for businesses.

VoIP offers lower costs, better scalability, and advanced features like call forwarding, voicemail-to-email, video conferencing, and mobile app integration. Unlike traditional systems, VoIP is flexible, cloud-based, and can be used anywhere with an internet connection.

Yes! We provide number porting, allowing you to keep your existing business phone number when transitioning to VoIP. This ensures a seamless switch with no disruption to your business communication.

Our VoIP solutions include failover options such as call forwarding to mobile devices or backup phone lines, ensuring you stay connected even during internet outages.

Yes! We implement end-to-end encryption, firewall protection, and multi-layer security protocols to protect your VoIP system from eavesdropping, fraud, and cyber threats.

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